Shipping / Delivery
For all items under $20 shipping is a $5 flat rate within New Zealand (combined shipping applies).
For all items over $20 We will provide a quote, as shipping costs vary per item and destination across NZ. We have contract rates and will be able to get the best price available within 48hrs for you.
Pick up is also available in Hawke’s Bay.
When requesting a quote please provide us with a physical address as we cannot send to P.O Boxes. We have two options for delivery one is direct to your door, the other is we can ship to the nearest local freight depot for collection.
Your item will be sent 3-5 working days after payment has cleared, we will email you with a tracking number once the item has been sent. If you do not receive this please contact us on firstname.lastname@example.org or 06 878 5226.
Product and Packing Guarantees: If your delivery has been damaged in transit, you must notify the freight / trucking company. Please note that damaged goods must be reported within 48 hours of delivery. If your order has been packed incorrectly and is not what you have been invoiced for, we will put it right for you. Please note that packing errors must be reported within 48 hours of delivery.